LEGAL REFERENCE

Your Data. Our Responsibility.

Q: Can I request a copy of my data?

Yes. Email support@uang388.app with 'Data Access Request' in the subject line. Include your account email and phone number. We'll verify your identity and deliver a complete data export within 14 business days.

Q: Can I delete my account and all my data?

Yes. Request account deletion from your settings or email support@uang388.app. Your account closes immediately. Personal data is purged within 90 days, though transaction records may be retained for seven years for compliance.

We built uang388 around your account security and privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table session, every sportsbook bet — your information stays encrypted...

Data EncryptedQRIS ProtectedAccount SecurePayment SafePrivacy First

Enter Game Lobby Read FAQ

Privacy Policy Overview

uang388 collects and processes personal data to deliver casino tables, slot lobbies, sportsbook markets and payment services where local law permits. We collect account details, payment information, device identifiers and gameplay history to verify your identity, process transactions, prevent fraud and improve your experience. Your data is stored on secure servers and shared only with payment processors, game providers and compliance partners.

We do not sell your information to third parties. You retain the right to access, correct or request deletion of your data under applicable Indonesian data protection frameworks.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions & Support

Team online

Email Support

Contact our privacy team at [email protected] with any data requests, concerns or questions about how we handle your personal information.

Account Settings

Manage your privacy preferences, communication settings and data visibility directly from your account dashboard. Update or remove information anytime.

Data Access Request

Request a copy of all personal data we hold about you. We'll compile and deliver it within 14 business days of your verified request.

REVIEW SIGNALS

Privacy & Security Standards

SSL Encryption

All data transmitted between your device and our servers uses industry-standard SSL/TLS encryption. Payment details and account credentials are never...

Payment Processor Compliance

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways that meet PCI DSS and local regulatory standards...

Regular Security Audits

We conduct quarterly penetration testing and vulnerability assessments to identify and patch security gaps before they become risks.

Data Retention Policy

Account data is retained for the duration of your membership plus seven years for compliance. Deleted accounts are purged within...

Third-Party Vetting

Every vendor we share data with — game studios, payment partners, analytics tools — signs a data processing agreement and...

Incident Response Plan

If a breach occurs, we notify affected users within 48 hours and work with authorities. We maintain cyber insurance and...

PLATFORM COMPARISON

Privacy Consistency Across uang388

Casino Tables

Live dealer sessions are recorded for dispute resolution only. Video is encrypted, stored separately from account data and deleted after 90 days.

Slot Lobbies

Slot play generates session logs but no video. Your spin history is tied to your account for payout verification and responsible play tracking.

Sportsbook Markets

Bet placement and settlement data is logged for audit trails. We do not track your browsing history outside the sportsbook or share betting patterns with third parties.

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only transaction IDs and amounts, never full payment credentials.

Account Verification

Identity verification uses government ID and phone number. These are encrypted and stored separately from gameplay data for security compartmentalization.

Communication Preferences

Email and SMS notifications respect your opt-in choices. You can disable promotional messages anytime from account settings without losing service access.

Device & Location Data

We log device type and approximate location (city-level) to detect fraud and enforce regional restrictions. Precise GPS is never collected or stored.

AT A GLANCE

What This Policy Covers

Account Registration Your name, email, phone number and date of birth are collected during signup. These are used for identity verification, account recovery and compliance reporting.

Gameplay Data We track your casino sessions, slot spins, sportsbook bets and win/loss history. This data helps us personalise your lobby, detect problem play patterns and settle disputes.

Payment Information Deposit and withdrawal records are logged with transaction amounts and timestamps. We never store DANA, OVO, GoPay or QRIS credentials — only transaction references.

Device Fingerprinting We collect browser type, operating system and device identifiers to prevent fraud, detect account takeovers and enforce one-account-per-person rules.

Cookies & Tracking Session cookies keep you logged in. Analytics cookies help us understand how you navigate the lobby. You can disable non-essential cookies from your browser settings.

Third-Party Sharing We share data only with payment processors, game providers, fraud prevention services and legal authorities when required. No data is sold to advertisers or brokers.

Privacy Policy Questions

Account data is retained while your membership is active plus seven years for compliance and dispute resolution. Deleted accounts are purged within 90 days. Payment records are kept for seven years to meet tax and regulatory requirements in supported regions.

Yes. Email [email protected] with 'Data Access Request' in the subject line. Include your account email and phone number. We'll verify your identity and deliver a complete data export within 14 business days.

No. We never store your payment credentials. Only transaction IDs, amounts and timestamps are logged. Payment processing is handled by certified third-party gateways that meet PCI DSS standards.

We notify affected users within 48 hours and work with local authorities. We maintain cyber insurance and a dedicated incident response team. Our quarterly security audits aim to prevent breaches before they occur.

Yes. Request account deletion from your settings or email [email protected]. Your account closes immediately. Personal data is purged within 90 days, though transaction records may be retained for seven years for compliance.

No. We never sell your personal information. Data is shared only with payment processors, game providers, fraud prevention services and legal authorities when required by law in supported regions.

Session cookies keep you logged in. Analytics cookies help us improve the lobby experience. You can disable non-essential cookies from your browser settings without losing core functionality. We do not track you outside uang388.